At your organization, is there any chance your leaders might be a bit disconnected from your front line? Could they be making decisions about policies, compensation, benefits, procedures, and systems without understanding today’s new workforce? Is anyone making the common mistake of assuming many jobs are still the same as they used to be back “when they were working out on the floor”?
Perhaps this is the year for listening.
Make “listening tours” a regular practice. Prioritize getting out on the floor to talk to staff one-on-one to gather real information about how people feel working for your organization. Use these conversation starters to get started today:
- What do you look forward to when you come to work each day?
- Tell me about a great day you had at work recently.
- Tell me about a frustrating day you had recently.
- If you could change one thing about your job, what would that be?
- Do you feel you get proper recognition for your work?
- How do you like to be recognized?
- How can we ensure you’re treated with trust and respect in your role?
- How could we better keep you in the loop about company updates?
- Is there anything new you would like to learn this year?
- Are there any resources I can provide to better support you?
- What talents are not being used in your current role?
- What keeps you working here?
At Magnet Culture, we know it can feel overwhelming to be the best possible leader. That’s why we’ve created countless free resources, tools, templates, and more to help you get started. Visit Magnet Vault today to get proven content that makes your job easier and slows that revolving door of turnover.